A business diagnostic review can range from an initial discussion with a well-informed manager to a comprehensive strategic and business analysis, depending upon client needs.

A thorough business review would necessitate three stages:

	industry analysis,
	strategy review, and
	business analysis.

Industry Analysis
Industry analysis enables a business to be placed within an industry framework and business strategies to be developed.

Industry models and frameworks provide useful tools to understand the competitive nature of an industry.

Porter's Five Forces Model
Porter's Five Forces model provides a framework to determine the extent of competitive rivalry within an industry.

Porter's Five Forces Model

Strategic Group Analysis
Strategic group analysis identifies groups of competitors with similar strategic characteristics.

Strategy Review
A strategy review provides a framework to enable a company to optimise its competitive position. It covers:

	trading activities,
	business objectives,
	business environment,
	competitive environment,
	competitive position,
	strengths, weaknesses, opportunities and threats, and
	strategic choice.

Business Analysis
Business analysis may include:

	financial ratio analysis,
	sales and customer analysis (e.g. customer requirements and satisfaction),
	operations performance analysis (e.g. process mapping, benchmarking), and/ or
	organisation resources and capabilities analysis.

Business models and frameworks provide useful tools to understand a business.

For Case Studies, click here.

The "World Class" Business Model provides a practical means of assessing an organisation's performance using quantifiable measures and enables operational and management improvements to be designed and prioritised.

The Balanced Scorecard is a powerful tool for analysing an organisation's products and services and ensuring that business planning and development is designed to implement corporate strategy.

Services
Strategic Market Analysis | Marketing Plan Development | Customer or Member Research | Statistical Data Analysis | Business Diagnostic Review | Operational Improvements | Training | Sales Agency Services